Surveillance Maintenance

Checking and maintaining alarm and video surveillance systems. For companies this work is required under Law 333 and may only be carried out by licensed personnel.

Diagnostics are free.

A surveillance camera mounted on a building

Alarm system maintenance

Running functional tests — in practice, simulating a break-in;
Checking the batteries and the backup power supplies;
Checking the sensors and their batteries (where applicable);
Checking the connections and cabling to the sensors, siren and add-on devices;
Testing the function of modules and add-on devices (GSM module, IP module, etc.);
Inspecting the control panel, checking the display and the buttons;
Testing the intruder alarm system against known faults;
Checking the sensors' field of view;
Cleaning the equipment;

Video surveillance system maintenance

This covers every operation involved in maintaining and repairing a video surveillance system.
Maintenance work is required, particularly for companies, under Law 333 Art. 92 letter E, and its purpose is to keep video surveillance systems in working order.
Maintenance work on video surveillance systems is carried out only by licensed personnel (I.G.P.R. licence) under a video surveillance maintenance contract.
Checking the indoor and outdoor cable runs.
Checking the power supply, PoE switches and UPS.
Checking the components: DVR/NVR, HDD, cameras.
Checking the connection to the DVR/NVR.
Adjusting the cameras.
Cleaning dust and dirt off the components.
Checking the infrared LEDs and night-time operation;
Making sure the camera lenses are clean;
Checking the field of view and listing anything that restricts it;
Checking the batteries and the power supplies;
Checking the motion detection system;
Making sure features such as live streaming and reaching the files over the internet are working;
The work is recorded in the control register/logbook.